FAQs

ANSWERS TO POPULAR QUESTIONS

Do I need a computer to use this product?

Yes, you will need a computer running Windows or Mac OS X. You can use your desktop computer or laptop.

Do I need to keep my computer running?

Yes, you need to computer turned on and connected to the Internet during the automation time. You can install our product on a VPS if you cannot or don’t want to keep your personal computer turned on.

Do you provide a FREE trial?

Yes, you have 7 days to use a full-featured version of our product for free.

Do you offer a refund?

Due to the intangible nature of our digital services in the form of software provided to you, all sales are final and we do not offer refunds for any order. However, we offer a 7-day free trial if you want to test and explore our product before making any payment.

How can I renew my subscription?

You will need to manually renew your license at the end of your subscribed period. We will send you a renewal reminder 7 days before the expiration of your license.

can I use this tool to unfollow all users who do not follow me back?

Yes, in the Unfollow task settings page, make sure to mark “Only not following me” option checked.